Another Walmart PR disaster

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Walmart’s disabled greeters are being replaced by “customer hosts,” with growing responsibilities. Questions: 1. Why has this been such a PR disaster for the company? 2. How many days were the greeters given to find new jobs? 3. What is the new job of “customer hosts” meant to do? 4. What are your thoughts about… Read more »

Oh the times….they are a changin’

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According to the New York Times, these are the less-than-elegant last days of what, in the days when department stores were destinations, was one of New York City’s most elegant: Lord & Taylor, a fortress on Fifth Avenue. Questions: 1. What was the guilt about? 2. Was the article really about the store? 3. What… Read more »

Unbelievable Differences in Incentives!

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According to the Washington Post, the bundle of financial incentives Wisconsin offered to lure Taiwanese technology giant Foxconn’s first major U.S. plant is larger than what New York, Virginia and Tennessee collectively pledged to Amazon.com, a comparison of the two development projects shows. Questions: 1. Foxconn has said its $10-billion factory in southeastern Wisconsin will… Read more »

Free Shipping!

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As Walmart, Target and Amazon launch a price war for merchandise in the weeks before Thanksgiving, they are now wooing customers with the promise of fast, efficient, no-cost shipping. On Monday, Amazon upped the ante by expanding free shipping to all customers through the holidays, with no minimum purchase required. Questions: 1. What do Prime… Read more »

Time to get ready for the Holidays! You can’t start too early!

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While it’s only September, holiday hiring is ramping up! With historically low unemployment rates plus projections of record-breaking holiday sales, retailers, from major chains to small businesses, are being forced to offer higher pay, catchier perks, and other discounts to attract temporary holiday workers. Questions: 1. What are some of the perks that retailers are… Read more »

Sudden Resignation

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Fiat Chrysler on Saturday announced the sudden resignation of longtime CEO Sergio Marchionne, who is stepping down due to complications from surgery. Questions: 1. Who will be replacing Sergio? 2. When Chrysler emerged from bankruptcy in 2009, what happened? 3. What’s the outlook for Dodge and Chrysler? 4. What’s going on with current Fiat sales?… Read more »

RIP – Coca-Cola Quietly Snuffs out Diet Coke Variations

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If you were a fan of Diet Coke’s variations of lime, lemon, mango, orange, and cherry, they have been quietly phased out of stores and online. Questions: 1. When were the products launched? (click on the hyperlink in the article which says: “massive overhaul of Diet Coke”) 2. The move was made to attract millenials…. Read more »

A Not-for-Profit Billion Dollar Business

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As the incident of the recent separation of some 2,300 migrant children from their families unfolded, we learned that the nonprofit, Southwest Key Programs, won more than $1 billion in federal contracts since 2015 to run shelters and/or provide other services to immigrant children in federal custody. Questions: 1. About how many contractors operate more… Read more »

What could go wrong?

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General Motors and Volvo have partnered with Amazon to deliver packages to car trunks in 37 U.S. cities, as the e-commerce giant seeks new delivery methods for customers who may be wary of leaving packages outside or allowing couriers into their homes. Questions: 1. What are some of the security concerns? 2. This project follows… Read more »