What a con! Free windshield replacements in Florida parking lots! And it is costing insurance companies millions of dollars, which then trickle down as higher rates for the consumer. Questions: Source: Tan, E. (2023). How Florida’s ‘unscrupulous’ auto glass shops fuel an insurance crisis. The Washington Post, Nov. 12 (Retrievable online at https://www.washingtonpost.com/business/2023/11/12/auto-glass-florida-insurance)