The Price of Transparency in Hospitals

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One of the biggest problems today is that consumers have no way of figuring out how much a particular health care service costs. Unfortunately, a recent Arizona bill to encourage hospitals and doctors to become more transparent about the prices they charge for services was just killed by the state legislature. The bill would have… Read more »

Tsunami of fraud

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Watch out Florida! Coming to a town near you! Identity theft has violent criminals trading guns for laptops. Ledgers are stolen for social security numbers in order to file phony tax returns. Most times, refunds are returned on convenient but hard-to-trace prepaid debit cards. In addition, postal workers have been harassed, robbed and, in one… Read more »

Double Jeopardy Foreclosures – BEWARE!

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Foreclosure has been a terrible tragedy for many Americans during this economic downturn. The only ray of light for some is that once a foreclosure is settled, there is some relief from no longer being in debt. However, Heritage Pacific Financial of Plano Texas company has been one company that continues to victimize people with… Read more »

Resume Padding

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On Monday, May 7, Yahoo apologized to its employees for discrepancies about its CEO, hired in January. Apparently, Scott Thompson, does not have a computer science degree after all, even though that information was included in an SEC filing and in several public bios about him. Questions: 1. If Thompson allowed false information about his… Read more »

Hospital Costs

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Two years ago, Augie Hong, who works for an investment firm in San Francisco, awoke with severe abdominal pains. He went to an ER at the hospital closest to his house and was diagnosed with acute appendicitis. He wasn’t worried about the cost because he had health insurance from his employer. However, when he got… Read more »

Lunch Money Fraud

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How low can you go? Otis Josey, a 54-year old Detroit man, allegedly told a pre-school girl that he worked at a radio station and was raising donations for a children’s hospital charity. In exchange for a donation, he would give the donor a gift card. Police say he literally cheated the 5-year old girl… Read more »

Budget Cut Alternatives?

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For generations, community colleges have been seen as a low cost education for many. However, starting this summer, Santa Monica College is going to offer courses that are typically hard to enroll in (due to greater demand and the lack of student seats) at a premium price structure. This two-tiered price structure is raising concerns… Read more »

People: The Number One Asset

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What radical thinking! Cashiers barred from interacting with customers until they have completed 40 hours of training? Hundreds of staffers sent on trips around the U.S. and world to become experts in their products? No mandatory retirement age? Never laying off workers? All profits reinvested in the company or shared with employees? This is the… Read more »

Christmas Cheer Backfires

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Tyrone Newman decided to celebrate Christmas after he finally got a job and kept it for one year. Unfortunately, the Northeast Washington, D.C. maintenance man ended up spending his $1,500 mortgage payment on Christmas gifts. Not wanting to tell his wife that he had no way to pay the mortgage, he got several loans from… Read more »

Costs versus Benefits of a Marketing Campaign

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Is it April Fool’s Day, yet? No, this really happened! The international marketing agency of BBH Labs recently outfitted 13 volunteer homeless shelter individuals as “human wireless transmitters” at the South by Southwest technology conference in Austin, Texas. The company provided the individuals with the devices, business cards and T-shirts listing their names followed by… Read more »