Insulting Discounts: The Costa Concordia Saga

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The owners of the Costa Concordia are offering survivors of the disaster a 30 percent discount off future cruises as they battle to stave off law suits expected to cost hundreds of millions of pounds. As the body of a 12th victim was found inside the hull of the £370 million, 1,000 ft vessel, survivors… Read more »

Kraft Cuts Jobs

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Kraft Foods Inc. will cut 1,600 positions in North America as it prepares to split its business in two. The company announced in August that it would split into two independent companies: a global snacks business and North American grocery business. Kraft said the moves are needed to help the businesses run more effectively. Questions:… Read more »

Bonuses, Anyone?

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Alan Johnson is among a small group of behind-the-scenes information brokers who help determine how Wall Street firms distribute billions of dollars to their workers. He operates as a compensation consultant in an obscure corner of the management consulting industry and in the shadows of high finance. Questions: 1. What was the most interesting thing… Read more »

Watch that Password!

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Zappos began emailing its 24 million customers Sunday, advising them that its site had been hacked, and some customers’ personal details and account information likely stolen. Despite Zappos’ data breach notification to consumers, the company hasn’t yet answered several key questions, such as detailing when the data breach occurred, the length of time for which… Read more »

First-Class Travel Has Never Been So Good, For Those Who Can Afford It!

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Though first class represents less than 5 percent of all seats flown on long-haul routes, and business class accounts for 15 percent, those seats combined to generate 40 to 50 percent of airlines’ revenue, according to Peter Morris, the chief economist at Ascend, an aviation consulting firm. After its merger with Continental last year, United… Read more »

We Did Everything Right and Still Lost Our Business: Five Failing Businesses in 2011

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It has been another tough year for small businesses. According to the National Federation of Independent Businessesm one in four believes the biggest problem is weak sales. Issues of timing, cash, and a lack of realistic estimates also add to the challenges they face. Questions: 1. After reading the article, what advice would you offer… Read more »

Amy’s Kitchen in the Small Business Spotlight

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Amy’s Kitchen started in 1987 as one of the first frozen food companies for vegetarians. Naming the company after their daughter, Amy, Rachel and Andy Berliner worked as a team and started the company on a shoestring budget. Their first product, vegetable pot pie, has now led to over 88 frozen meals and in 1999,… Read more »

Ever Thought About Operating A Franchise?

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Tired of not getting paid what you’re worth (or not paid at all) and want to start your own, already-proven business? That’s what is intriguing about franchising. Pick a brand, pay your money, take your chances, and then you’re an entrepreneur. Running day-to-day operations and turning a profit is another matter, of course. However, success… Read more »

The Virtues of Paying Taxes in Italy

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A new blitz of public service announcements and speakers at local schools are trying to raise the social stigma on tax evasion in Italy, as the country struggles to reduce its $2.5 trillion public debt and fend off speculative attacks. Other tougher measures will allow tax officials to peer into Italians’ bank accounts to check… Read more »