Already struggling to rebuild its reputation after disclosing the creation of fraudulent bank accounts, the New York Times indicates that Wells Fargo may soon release information about even more fraudulent account creation. Questions: 1. Based on the new investigation, how many accounts were found and over what period? 2. What is the new regulatory issue… Read more »
Posts Tagged: Consumer Financial Protection Bureau (CFPB)
The new CFPB rule
On July 10, the Consumer Financial Protection Bureau (CFPB) issued a controversial rule to prevent companies from using arbitration clauses to stop litigation over customer complaints. Questions: 1. Many of these clauses have been related to credit card or banking customer contracts. If consumers don’t agree with the arbitration, why haven’t they filed class action… Read more »
You Got Caught! Unauthorized!
According to The Guardian, Wells Fargo will pay $185m in a settlement over illegal sales practices that included the opening of unauthorized duplicate accounts and credit cards by employees in order to meet sales quotas. Questions: 1. What does the settlement include? 2. Over what period did this take place? 3. Which agency took action… Read more »