According to the Associated Press, a Connecticut man was given nearly $300,000 in fraudulent Home Depot credit by walking into stores in several states, loading expensive doors into a lumber cart in one department of the store and then returning them to the customer returns department of the same store without a receipt.
Questions:
- What would the man do if the credit was denied?
- How many fraudulent store credits did the man receive between June 2021 and February 2022?
- Since Home Depot requires a valid driver’s license when returning without a receipt, how did the man get so many credits on non-receipt merchandise with his license?
- What internal control or policy would have prevented the extent of this crime?
Source:
Staff. (2023). Man is charged with cheating Home Depot stores out of $300,000 with door-return scam. The Associated Press, August 3 (Retrievable online at https://www.msn.com/en-us/news/crime/man-is-charged-with-cheating-home-depot-stores-out-of-300-000-with-door-return-scam).