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According to the Associated Press, a Connecticut man was given nearly $300,000 in fraudulent Home Depot credit by walking into stores in several states, loading expensive doors into a lumber cart in one department of the store and then returning them to the customer returns department of the same store without a receipt.

Questions:

  1. What would the man do if the credit was denied?
  2. How many fraudulent store credits did the man receive between June 2021 and February 2022?
  3. Since Home Depot requires a valid driver’s license when returning without a receipt, how did the man get so many credits on non-receipt merchandise with his license?
  4. What internal control or policy would have prevented the extent of this crime?

Source:

Staff. (2023). Man is charged with cheating Home Depot stores out of $300,000 with door-return scam. The Associated Press, August 3 (Retrievable online at https://www.msn.com/en-us/news/crime/man-is-charged-with-cheating-home-depot-stores-out-of-300-000-with-door-return-scam).