According to the Washington Post, the age of free online returns is ending.
- What is ” bracketing”?
- Explain why returns are wasteful from a company’s standpoint.
- What are the benefits of adding restocking fees?
- What are the costs of adding restocking fees?
- Who are companies that help with reverse logistics?
- Give an example of a company that uses free returns versus one that does not (in the same industry).
Peiser, J. (2022) The age of free online returns is ending. The Washington Post, Dec. 9 (Retrievable online at https://www.washingtonpost.com/business/2022/12/09/free-returns-holiday-shopping/)