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According to the New York Times, a knot of problems with Amazon’s system for handling paid and unpaid leaves has led to devastating consequences for workers.


  1. According to the article, by what percentage had Tara Jones been underpaid by her Amazon warehouse job on one paycheck?
  2. What are some of the problems that have occurred with the Amazon HR software?
  3. On what does the NY Times investigation blame Amazon’s pay problems?
  4. Who is being penalized with problems in the Amazon leave and benefits packages and why?


Kantor, J., K. Weise, and G. Ashford. (2021). Inside Amazon’s Worst Human Resources Problem. The New York Times, Oct. 24 (Retrievable online at www.