Faulty Software

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Postal Fleet Services, a St. Augustine Florida company,  states that problems with the U.S. Postal Service’s mileage-tracking program have forced them to slash jobs and opened them up to trucker lawsuits in three states.

Questions:

  1. How long has the company been a trucking contractor for the U.S. Postal Service?
  2. Over what period did Postal Fleet Services say that they were shorted money and how much do they claim?
  3. According to the article, what are the problems with the DRO software?
  4. What kind of problems will these pose to an audit trail?
  5. What has happened to first-class mail versus parcels over the period from 2010 to 2020?

Source:

Bogage, J. (2021). Faulty USPS software cost trucking contractor $110 million and led to mass layoffs, company claims, Sep. 10 (Retrievable online at https://www.washingtonpost.com/business/2021/09/10/usps-software-trucking-layoffs/).