According to the Washington Post, many people are finding that they cannot trust reviews posted about a health-care provider’s site.
- What is Fake Review Watch and what have they been doing?
- When may posting fraudulent reviews be illegal?
- How many actions have been taken against California doctors over the past four years for fake reviews?
- What is the estimate (in percentage of total reviews) of the fake reviews for health-care industry businesses?
Sydell, L. (2021). Fake patient reviews are making it increasingly hard to seek medical help on Google, Yelp and other directory sites. The Washington Post, June 5 (Retrievable online at https://www.washingtonpost.com/business/2021/06/04/fake-medical-reviews-google-zocdoc-trustpilot/).