Posts Tagged: customer relations

Planning Ahead: Kroger’s Limit of 5

Posted by & filed under Accounting Information Systems, Accounting Principles, Advanced Accounting, All Articles, Auditing, Cost Accounting, Financial Accounting, IFRS, Income Taxes, Intermediate Accounting, International Accounting, Managerial Accounting, Uncategorized, Video Updates.

According to BusinessInsider.com, Kroger said it was limiting orders of some items to “due to high demand and to support all customers.” Questions: Kroger’s is the largest supermarket chain in the U.S. How many stores does it have? Which type of orders does the limit of five apply to? Do you think this is a… Read more »

Wells Fargo In the News, AGAIN!

Posted by & filed under Accounting Information Systems, Accounting Principles, Advanced Accounting, All Articles, Auditing, Cost Accounting, Ethical Dilemma, Financial Accounting, Intermediate Accounting, Managerial Accounting, Uncategorized.

In a recent regulatory filing, Wells Fargo disclosed that between 2010 and 2015, they foreclosed on 400 homeowners after improperly denying them loan modifications that could have allowed them to stay in their homes. Questions: 1. According to the article, how did this happen? 2. How do they plan to compensate these people? 3. Do… Read more »

So the 20% charge is not a tip?

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The restaurant, Per Se, must distribute $500,000 in compensation to current and former employees as ordered by the settlement struck with the New York Attorney General. The Manhattan eatery is notable for its $300-plus prix-fixe menus. Questions: 1. How did the restaurant violate New York labor law and how did they remedy this situation for… Read more »

So was it a good idea to sell out your customers’ trust?

Posted by & filed under Accounting Information Systems, Accounting Principles, Auditing, Cost Accounting, Financial Accounting, Fraud Accounting, Intermediate Accounting, International Accounting, Managerial Accounting, Video Updates.

When Lenovo preinstalled Superfish adware on its laptops, it betrayed its customers and sold out their security. Questions: 1. What does this Superfish app do when you are on websites? 2. Do you agree that Lenovo needs to be fined or face legal prosecution? 3. Explain the following statements in financial or business terms: Lenovo… Read more »

Alienating Customers?

Posted by & filed under Accounting Information Systems, Accounting Principles, Advanced Accounting, Auditing, Cost Accounting, Financial Accounting, Financial Reporting and Analysis, Financial Statement Analysis, Intermediate Accounting, Managerial Accounting, Video Updates.

Microsoft confirmed it will acquire the studio that created the hit “sandbox” game Minecraft for $2.5 billion, a move that could help bolster the company’s Xbox and mobile ambitions. Questions: 1. According to the article, how does this acquisition strengthen Microsoft’s battle with other technology driven companies? 2. Why does the video hypothesize that Microsoft… Read more »